Maintains constant and active monitoring of assigned areas

Detects suspicious activity or potential threats promptly

Reports security incidents or breaches accurately and immediately

Follows proper documentation procedures for all events

Identifies potential hazards and takes preventive measures

Implements measures to reduce risk to guests, employees, and property

Responds quickly and effectively to security incidents or emergencies

Coordinates appropriately with emergency services when needed

Demonstrates knowledge of evacuation plans and emergency procedures

Handles crisis situations calmly and professionally

Applies first aid correctly when needed

Maintains updated certifications and readiness for emergencies

Completes assigned duties accurately and on time

Performs patrols, checks, and security tasks according to SOPs

Observes and addresses irregularities in guest, employee, or property activity

Ensures safety equipment and devices are functional and ready

Uses security tools, equipment, and resources efficiently

Reports faulty equipment or shortages promptly

Reports to assigned shifts on time

Maintains consistent and reliable presence

Takes responsibility for assigned zones or tasks

Follows instructions without constant supervision

Works effectively with other departments (front office, housekeeping, maintenance)

Participates in briefings, drills, and team coordination activities

Demonstrates professionalism toward colleagues, supervisors, and guests

Accepts feedback positively and applies improvements

Communicates politely and professionally with guests

Provides guidance and assistance in a courteous manner

Suggests improvements in security processes and protocols

Anticipates potential risks and addresses them proactively

Adjusts effectively to changing situations or emergencies

Learns and applies new security techniques and procedures promptly