Performs repairs and maintenance tasks accurately and effectively

Ensures work meets quality and safety standards

Demonstrates knowledge in electrical, plumbing, carpentry, and general maintenance

Properly uses tools, equipment, and materials

Conducts routine inspections and preventive maintenance as scheduled

Identifies potential issues before they become major problems

Responds promptly to maintenance requests and work orders

Prioritizes urgent repairs effectively

Completes assigned tasks within the required timeframe

Manages multiple tasks effectively without compromising quality

Follows safety procedures and proper use of personal protective equipment (PPE)

Ensures work areas are safe during and after repairs

Adheres to company policies, maintenance protocols, and documentation standards

Maintains functionality of rooms, amenities, and resort facilities

Ensures minimal downtime of equipment and systems

Reports damages, defects, and major repair needs promptly

Provides accurate updates on maintenance status

Coordinates effectively with housekeeping, front office, and operations teams

Supports urgent operational requirements (e.g., room readiness, event setup)

Works cooperatively with other maintenance staff and departments

Contributes to a positive and productive work environment

Completes maintenance logs, reports, and work orders accurately

Tracks completed and pending tasks properly

Maintains proper use and care of tools and equipment

Monitors and reports inventory of materials and supplies

Reports to work on time and follows assigned schedules

Demonstrates dependability and availability

Follows instructions, policies, and assigned responsibilities consistently

Proactively identifies maintenance needs without waiting for requests

Suggests improvements for facility efficiency and safety

Handles emergency repairs and unexpected issues effectively

Adjusts to changing operational demands