Department-Focused Evaluation

You are evaluating employees in the Front Office department using evaluator 3. The "Next" button will only navigate to other employees within this same department.

Department: Front Office
Evaluating: Rainabhel Abad
Profile Picture

Rainabhel Abad

Department
Front Office
Position
Custom Relation Officer
Question 1 *
Performance Rating

Maintains professional appearance, complies with resort standards.

Category: Grooming / Hygiene / Cleanliness Sort Category:
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 2 *
Performance Rating

Meets individual performance commitments set at the beginning of the period.

Category: IPCR (Individual Performance Commitment & Review) Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 3 *
Performance Rating

Achieves Key Performance Indicators for the department

Category: KPI Achievement Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 4 *
Performance Rating

Completes tasks accurately, on time, and up to resort standards.

Category: Work Quality & Efficiency Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 5 *
Performance Rating

Can be trusted with responsibilities, follows through on commitments.

Category: Dependability & Accountability Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 6 *
Performance Rating

Shows proactiveness, offers solutions, goes beyond basic duties.

Category: Initiative & Problem-Solving Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 7 *
Performance Rating

Reports on time, maintains good attendance record.

Category: Attendance & Punctuality Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 8 *
Performance Rating

Ensures staff follow grooming standards, attendance, hygiene, safety, and QMS policies.

Category: Compliance & Discipline Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 9 *
Performance Rating

Works well with colleagues, supports team objectives, and contributes to a harmonious work environment.

Category: Teamwork & Cooperation Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 10 *
Performance Rating

Demonstrates courtesy, responsiveness, and professionalism in dealing with guests; contributes to positive guest experiences.

Category: Customer Service Orientation Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 11 *
Performance Rating

Expresses ideas clearly, listens actively, and maintains respectful communication with both guests and colleagues.

Category: Communication Skills Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Question 12 *
Performance Rating

Adjusts well to changes in tasks, schedules, or procedures; remains effective under pressure or unexpected situations.

Category: Adaptability & Flexibility Sort Category: C
1 = Poor | 2 = Fair | 3 = Good | 4 = Very Good | 5 = Excellent
Additional Comments
Evaluation Form - Torres Staff Evaluation System